1. Introduction
Welcome to Nena Chai. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at [email protected] .
2. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
3. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Email address
- Names
- Shipping and Billing Addresses
- Phone Number
- Tax ID
3.1 Other Services Used
We use MailerLite to manage our email marketing subscriber list and to send emails to our subscribers. MailerLite is a third-party provider, which may process your data using industry-standard technologies to help us monitor and improve our newsletter.
MailerLite’s privacy policy is available at https://www.mailerlite.com/legal/privacy-policy
You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of each newsletter.
We use Stripe to process the payments.
4. How We Use Your Information
We use personal information collected via our website for a variety of business purposes, including to:
- Process and ship your orders. This may include contacting you in order to ask for, or inform you of, relevant information regarding your order.
- Send you marketing and promotional communications. We may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our website, subscribing to marketing, or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time.
5. Will Your Information Be Shared With Anyone?
We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose, including getting marketing emails.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, including having to contact you regarding an order.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract, including sending you the products you have ordered.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
6. Use of Cookies and Other Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
7. How Long Do We Keep Your Information?
We will keep your personal information only for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
8. How Do We Keep Your Information Safe?
We aim to protect your personal information through a system of organizational and technical security measures.
9. Do We Collect Information from Minors?
We do not knowingly collect data from or market to children under 18 years of age.
10. Your Privacy Rights
You have certain rights with respect to your personal information, including the right to access, correct, or delete the information we store about you. Please send us an email to [email protected] if you need us to delete or change any of the data we may store from you.